Postage
FREE shipping Australia wide & Flat rate tracked international shipping. FREE international shipping for orders above $85 AUD. Apply the code "KIKI85" at check out.
As most of my products are carefully handmade, please allow 2-7 business days for production excluded shipping estimates. I strive to process your order as soon as possible but please allow me extra time to make sure your order is made perfectly.
All items will be shipped with a tracking number by Australia Post or Sendle from Melbourne, Victoria, Australia.
Returns
Please treat your items with love and care. I do accept returns ONLY if the items delivered are found damage on arrival (excluding shipping and handling cost). I do not accept change of heart returns or items that are damaged due to misuse. Please contact me ASAP if you wish to return an item and I will provide you with a postal address to send your return. Please note that discounted items are not exchangeable or refundable.
Duty & Obligations
Please note Kikicraft is not responsible for any possible customs charges. They are the responsibilities of customers.
Yarn products may contain small fiber or particles, customers with respiratory problems such as asthma need to reconsider your purchase. Special issues arising from individuals' physical conditions are not covered by Kikicraft.
Please provide me a secure delivery address, any lost or stolen deliveries are not covered by Kikicraft.